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User Documentation

Help Center & Guides

Learn about AppLedger Desktop architecture, data security, 5-tier role access, and automated team escalations.

Data Security & Sync

Data Privacy, Cloud Sync & Backups

Learn how AppLedger secures your task data with PostgreSQL RLS security and native IPC JSON backup and restore capabilities.

Data Security & Backups:

AppLedger provides secure cloud synchronization powered by PostgreSQL Row Level Security (RLS). You can easily export or import your workspace tasks via Settings → Data Export / Backup in AppLedger Desktop.

Role Governance

User Invitation & 5-Tier Role Governance

Learn how to assign CEO, Admin, Manager, Lead, Member, and Guest roles to guarantee strict access boundaries across projects.

Role Assignment:

Admins can invite team members under Team Settings → Members and select the appropriate role tier from the dropdown menu.

Escalation & SLA

Escalation Trigger Rules & SLA Setup

How to configure automatic escalation alerts when a task stays blocked past a designated threshold or SLA limit.

Triggering Escalations:

Click Escalate Task on any task detail modal to submit a priority signal directly to the assigned Team Lead.